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cheater to use corona fear for their purposes on the phone

The scams used by fraudsters on the phone are varied and all have only one goal: They want to pull money out...

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cheater to use corona fear for their purposes on the phone

The scams used by fraudsters on the phone are varied and all have only one goal: They want to pull money out of their victims’ pockets. They are currently also taking advantage of the situation surrounding the corona pandemic. The criminals pretend to be false police officers, false grandchildren or tutors. The police show how everyone can protect themselves from fraud on the phone. 

Grandchildren’s trick: new scam with Covid-19

Older people in particular are currently falling victim to a modification of the grandchildren’s trick in connection with the coronavirus. On the phone, the perpetrators pretend to be relatives and claim to be infected with the coronavirus. The criminals pretend they need financial support for treatment. They ask their victims for money and other valuables that a friend will pick up.

People who are contacted by telephone by sick relatives should be particularly suspicious of money claims!

  • Always ask callers to give the name of the grandson, niece, etc. themselves. Don’t be fooled into guessing names.
  • If you do not recognize the caller immediately: ask about things / incidents that only real relatives can know.
  • Call relatives back at the phone number you know.
  • Do not disclose any details about your family or financial circumstances.
  • Contact the police immediately at 110 if the situation appears suspicious

Wrong employees of the health department

Fraudsters pretend to be employees of a health department on the phone and ask to carry out a corona test at a price of only € 5000-7000. A modification of the procedure is that perpetrators ring the doorbell of those affected under the same pretext and try to get into the apartment.

  • Do not allow yourself to have a paid test for Covid-19 at your doorstep and after a telephone request.
  • Ask your family doctor or the health department whether a test has been arranged for you.
  • Do not hand over money to supposed testers at your doorstep. Don’t let threats unsettle you.
  • Do not let strangers into your home. Order strangers again at a later point in time when someone you trust is present.
  • Defend yourself vigorously against intrusive visitors: speak to them out loud or call for help.
  • In the event of an acute threat, call the police at 110.

Fraud by fake Microsoft employees has been around for a number of years. Now the perpetrators have adjusted to the current situation during the corona pandemic and the many people in the home office. They pretend to be employees of “My IT Department” or “from my Company”.

The perpetrators often speak English with an Indian accent. You try to persuade the called party to install remote maintenance, among other things. you should read an article about online fraud at with the subject Reviews.

How to protect yourself from this scam: 

  • Do not allow strangers to access your computer remotely.
  • Serious companies like Microsoft do not contact customers without being asked. If a service employee contacts you without being asked, hang up.
  • If you have become a victim: Switch off your computer and disconnect it from the Internet.
  • Change all passwords immediately on a non-infected computer

Tips for companies:

  • Sensitize your employees in the home office to the current danger.
  • Make sure that your employees know their own IT hotline employees. Set up a hotline for such cases that your employees can call.
  • Anyone who has become a victim should have their computer checked by their own IT security.

Wrong employees of telecommunications service providers

Alleged employees of well-known telecommunications providers are currently increasingly contacting people because of network congestion. They explain that due to the corona crisis, many people have to stay at home and that leads to an overload of the network. That’s why employees of the provider would come by to lay new lines and replace the router. This is how criminals want to get into their victims’ homes and steal valuables and cash. 

  • Contact the company that presumably called you, for example via their customer hotline. You can find this on the company’s website or in your contract documents. If necessary, arrange a telephone appointment.
  • Do not talk about personal or financial circumstances on the phone.
  • Order strangers again at a later point in time when someone you trust is present.
  • If something seems strange to you: Call the police on 110 or your local police station. Do not use the callback function.

False profit promises

Affected parties are informed about cash prizes by telephone. The profit should first be handed over in the presence of a notary and two security guards. Shortly afterwards, however, the victim is informed that a personal handover is not possible due to the coronavirus and that the profit must be transported. However, the transport costs of several hundred euros cannot be accepted in cash. The injured party is asked to get the money in the form of Google Play cards. Other credit cards such as those from Steam, Amazon or iTunes are also conceivable here. If a victim has obtained the cards, the perpetrator reports an hour later and asks for the codes to be transmitted.

  • Make yourself aware that if you have not taken part in a competition, you cannot have won anything.
  • Never spend money to claim a supposed profit.
  • Don’t make promises on the phone.

Because the schools are closed due to the corona pandemic, resourceful criminals have also specialized in tutoring. You make offers to parents over the phone for tutoring: A tutor is promised if a monthly subscription contract is concluded for more than one thousand euros. In fact, the promised tutors don’t even show up. 

If those affected notice the fraud, it may no longer be possible to withdraw from the contract. The trick: the tutors call and involve the injured party so skillfully in a conversation that they agree to telephone tutoring. This will be held immediately – the actual learning content is skilfully circumnavigated. Anyone who takes part in such an hour online or by telephone has made use of a service that could give validity to the verbally concluded contract. 


How to defend yourself against contracts being concluded on the phone:

  • Don’t get involved with annoying callers who want to scare you. Just hang up.
  • Remember: Contracts concluded over the phone are valid, especially if you make use of a service of the contract directly on the phone.
  • Never reveal your account details over the phone.
  • If you have any questions about contracts, contact the consumer advice center . There you will also find a lot of other tips and information.

Wrong Landesbank employees

In other cases, fraudsters also pretend to be employees of Landesbanken on the phone. They explain that the TAN generator needs to be checked. Due to the corona crisis, this is only possible by phone. Called people should now insert their EC card into the TAN generator and enter a start code given by the employee. Another code then appears on the generator, which should be given to the bank employee. In this way, the fraudsters can gain access to the online banking of those affected and redirect transactions.

Remember: your bank will never ask you to reveal codes and other sensitive information over the phone. 

  • Never give your PIN or other access data to your online banking on the phone.
  • Hang up and contact your bank or your responsible bank advisor yourself.

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