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Troubleshoot: Swann Wireless Security Camera Not Working On Phone

The security camera is important in every field because robbery cases are increasing day by day. So in such a situation, a...

· 3 min read >
Swann Wireless Security Camera

The security camera is important in every field because robbery cases are increasing day by day. So in such a situation, a security camera is needed. But the security camera should be such that it completely secures your house and connects to the mobile phone. Because the security camera is connected to the mobile phone then you will be able to see the live view. If you wish to install such a camera that easily connects to the mobile phone then you can install Swann wireless security camera. Because it is completely compatible with a mobile phone. Additionally, the 1080p HD resolution is built-in in this camera that records full HD video as well as capture images. The motion sensor is also built-in in this security camera that detects the motion of the person. 

The Swann CCTV camera works with the Amazon Alexa device. With this, you can turn ON the camera by your voice. This device is more helpful for the security camera. If you wish to enjoy the features of this security camera then you should install it. But users think about how to install swann security camera. With the following components that come with package content, you can easily install the security camera in a quick manner.  

Why is the Swann Wireless Security Camera not working on the phone? 

The Swann smart camera works with WiFi network connectivity. If the WiFi network is not connected to this camera, then you can not see the live view. With the network connectivity, you can easily watch live views on your mobile phone. But sometimes, the issue comes that the mobile phone is not working with this security camera. If the mobile phone is not working with this camera then you cannot watch live view & not operate the camera remotely. There may be some reasons due to which the security camera does not work with the mobile phone. These reasons are as presented below:

  • Not using correct App
  • Security camera not connecting to the WiFi
  • Security camera not turning ON
  • Incorrect password

Some solutions about Swann Wireless Security Camera Not Working On Phone

If the mobile phone is not working with a smart security camera then you should verify the issue. Because sometimes the issue is very common, which you can also solve manually. If you want to solve the issue manually, then some steps are given for this, follow them and fix the issue.

Again install the Swann security app

Many times you use the wrong app, due to which the security camera does not work with the mobile phone. If the security camera does not work with the mobile phone then firstly, you should verify the App. If you have not installed the Swann Security app then obviously the security camera will not work with mobile phones. To manually, resolve the issue, you should verify the App. If the wrong App will install then you quickly uninstall it. To install the correct app, you can use the CCTV camera’s manual.

In the manual, you have to verify the QR code. After that, you can use the mobile phone camera and quickly scan the QR code.  After that, the app is installed on your mobile phone. Then, you can add security to the mobile phone through this app. After that, the mobile is working with a smart security camera. 

Connect the security camera to the network

If your mobile phone is not working with the security camera then you should verify the network. If the security is not to connect to the network then it is not working with a mobile phone. To resolve the issue, you should verify the network connectivity. If the wireless camera does not connect to the network then you can connect it. You can also connect this camera to the network with the wired because the LAN port is built-in in this camera. The wired network connectivity is more secure than the wireless connection. Moreover, by using the Swann security app and wirelessly connecting the camera to the network. In the app setting, you can select the network option. Then, you can enter the password and easily connect the camera to the network. 

Restart the swann wireless security camera

To resolve the mobile phone issue you can restart the security camera. To restart the CCTV camera, you should verify the cable. If any cable does not connect to the camera then you unplug this cable. If the Ethernet cable will plug into the security camera, you will need to unplug it as well. Then, you should verify the power button in the camera. The power button is available on the back panel. This button is very small. You can smoothly press this button and completely turn off the camera. After 15 minutes, you can also turn ON the camera and try to connect the mobile phone to the camera. 

Verify the firmware version

Sometimes, the firmware version of the Swann security camera is corrupt and then it is not working. If it is not working then it does not connect to the mobile phone. If the mobile phone does not connect to the camera then you should properly verify the firmware. You can use the camera IP address and then visit the setting. Under the setting, you can select the firmware option. If the version is corrupt then you should update it. By using the latest firmware file & quickly updating the firmware. 

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